QUALITY ASSURANCE /
IMPROVEMENT COMMITTEE
Purpose
This is an apex
committee and has been established for the purpose of planning, monitoring,
providing resources, accountability and reviewing all activities related to the
quality management system at the hospital. This includes the process of
management review.
Role
and Responsibilities
1.
Planning of the manuals, policies and protocols
that guide the specific areas and to develop quality improvement programme.
2.
Establish, monitor and review of quality
objectives, quality indicator and to set benchmark for the same.
3.
Ensuring the availability of resources as
required for the quality management programme.
4.
Conducting management reviews.
5.
Reviewing non-conformances related to services
across the hospital..
6.
Reviewing internal audit reports and working of
all other committee.
7.
Analysis of patient satisfaction data and
complaints.
8.
Ensuring timely corrective and preventive
actions.
9.
Ensuring continual improvement of the quality
management system and accreditation.
Frequency of meeting
The Committee shall meet once every month
Sample composition
Quality
improvement Committee
|
|
Composition
|
Designation
|
Director/CEO/Medical superintendent
|
Chairperson
|
NABH
Coordinator/Quality Manager
|
Convenor
|
One representative each department
|
|
GM - Administration
|
Member
|
Medical specialty
|
Member
|
Pathology
|
Member
|
Imaging
|
Member
|
Nursing Head
|
Member
|
Infection Control
officer
|
Member
|
Anesthesiologist
|
Member
|
Surgeon
|
Member
|
Intensivist
|
Member
|
Purchase & Stores
|
Member
|
HR department
|
Member
|
Blood bank
|
Member
|
Pharmacy
|
Member
|
INFECTION CONTROL COMMITTEE
Purpose
To ensure that
there is an active, effective, institution-wide infection control program that
develops effective measures to prevent, identify, and control infections
acquired in the hospital or brought into facilities from the community. It
provides a multidisciplinary forum for laying down the infection control
policies and procedures and ensures their implementation. The Infection Control
Committee is generally comprised of members from a variety of disciplines
within the healthcare facility. Representation may include: physicians, nursing
staff, infection control practitioners, quality assurance personnel, risk
management personnel as well as representatives from microbiology, surgery,
central sterilization, environmental services, etc.
Role
and Responsibilities
1.
To oversee the infection control program of the
HCO, so as to ensure that the best standards are in place and that risks of
infection are minimized.
2.
To ensure that infection control policies and
procedures are being consistently followed throughout the HCO. Establish standard precaution
practices to be implemented across the hospital.
3.
To assess hospital-acquired infection rates
through regular surveillance, and to ensure that interventions are prioritized
in order to reduce these rates.
4.
To monitor surveillance data and identify
opportunities for improvement.
5.
To advise on matters related to the proper use
of antibiotics, to develop antibiotic policies, and to recommend remedial
measures when antibiotic-resistant strains are detected.
6.
Provides input into the Hospital Employee Health
Programme.
7. Review HAI rates periodically and
recommend actions accordingly.
8.
Report’s findings and recommendations to
Management.
9.
The committee will report to the hospital QI
Committee for necessary action.
10.
Follows-up to ensure compliance with
recommendations made to eliminate hazardous situations.
11.
To
ensure that training programs on infection control-related parameters (such as
hand hygiene or biomedical waste
segregation) are held for staff on a regular basis.
Frequency of meeting
The Committee shall meet once every month
Sample Composition
Hospital
Infection control committee
|
|
Composition
|
Designation
|
Microbiologist/Anesthesiologist
|
Chairperson
|
Infection control
nurse/Quality Manager
|
Convenor
|
One representative each department
|
|
Medical Administration
|
Member
|
GM - Administration
|
Member
|
3-4 HOD (clinical)
|
Member
|
Pathology
|
Member
|
staff representation
from CSSD
|
Member
|
Nursing Head
|
Member
|
Head of support
services
|
Member
|
Head of Engineering
|
Member
|
Purchase & Stores
|
Member
|
Head of Food and
Beverages
|
Member
|
Head of Housekeeping
|
Member
|
Blood bank
|
Member
|
Operation theatre
|
Member
|
Pharmaco-therapeutic committee/Team
Purpose
To
ensure that the selection, compliance, distribution, storage, safe use, and
administration of drugs within the HCO are as per standards laid down.
Role
and Responsibilities
1. To
formulate and implement that policies and procedures related to medication management
are consistently being followed throughout the HCO.
2. To
manage the drug formulary system by evaluating the usage of medications
periodically and requesting additions or deletions. The Committee is
responsible for updating hospital formulary every year.
3. To
move the HCO towards a generic drug regime and away from the branded drug
system.
4. To
monitor Adverse drug reactions and adverse drug events and ensure that
corrective and preventive actions are taken.
5. The
Pharmaco-Therapeutic Committee is responsible for all the drugs &
pharmaceutical purchases.
6. All
purchases made by this committee will be based on the purchase policy of the
hospital.
7. To
design and implement methods for ensuring the safe prescribing, distribution
administration and monitoring of medication.
8. The
formulation of Antibiotic policy and implementation.
9. Report
to management and Quality improvement committee.
Frequency of meeting
The Committee shall meet once every month
Sample composition
Pharmaco- therapeutic committee
|
|
Composition
|
Designation
|
Clinical HOD
|
Chairperson
|
Pharmacy Head
|
Convenor
|
One representative each department
|
|
Medical Administration
|
Member
|
GM - Administration
|
Member
|
3-4 HOD (clinical)
|
Member
|
Quality Manager
|
Member
|
Nursing Head
|
Member
|
Pharmacy store
incharge
|
Member
|
Representative from
IPD
|
Member
|
Representative from OT
|
Member
|
Representative from
Emergency department
|
Member
|
CPR Committee/CODE BLUE COMMITTEE
Purpose
To
ensure an effective hospital-wide Cardio Pulmonary Resuscitation (CPR) programme.
Responsibilities
1.
To ensure that policies and procedures related
to CPR are consistently followed throughout the organization.
2.
To ensure CPR training for all staff in CPR
(Basic life support), training for selected staff for ACLS (advance life
support), and to ensure that they understand their roles and responsibilities
for code blue.
3.
To use simulation in the form of mock drills in
order to assess the responsiveness and competence of the CPR Team. Shall be
responsible to analyze the code blue events periodically.
4.
To advise on the design and implementation of
the audit process that monitors the incidence and outcomes of cardiac
arrest/medical emergency calls.
5.
To ensure the availability and maintenance of
the equipment and drugs required.
6.
To
advise on the appropriate choice of equipment and medicines for use in resuscitation
procedures.
7.
To
offer guidance on the minimum level of resuscitation training for individual
staff groups based on their role
and exposure to cardiac arrest/emergency situations.
8.
To
review all cardiac arrest case files to assess the adequacy of response and to
evaluate the scope of improvement
for the same.
Frequency of meeting
The Committee shall meet once every month
Sample composition
CODE
BLUE COMMITTEE
|
|
Composition
|
Designation
|
HOD Emergency/Intensivist
|
Chairperson
|
Medical
Administration
|
Convenor
|
Emergency Doctor
|
Member
|
Anesthesia
representative
|
Member
|
Quality Manager
|
Member
|
ICU representative
|
Member
|
HOD security
|
Member
|
Nursing Head
|
Member
|
Safety committee
Purpose
To addresses all areas of hospital
operations in an attempt to ensure and improve safety for all patients, staffs
and visitors. To ensure a safe working
environment by requiring supervisors to enforce training, documentation and safety practices
set forth in various hospital safety programs.
Responsibilities
- All safety related reporting and data collections mechanisms shall be established and pursued like.
- Incident Reporting
- Medication Error Reporting
- Adverse Drug Reactions
- HAI Infection Reports
- Facility Safety Surveillance
- The hospital shall collect data and analyze it regarding the following aspects with a view to improve patient safety plan.
- Staff perceptions and suggestions for improving patient safety
- Staff willingness to report errors
- Patient/family perceptions and suggestions for improving patient safety
- The hospital may also focus on the improvement of the patient safety program through utilizing proactive risk reduction strategies like.
- Identification, reporting, and management of sentinel events
- Identification of high-risk processes
- Failure mode, effects, and criticality analysis
- Responsible for implementation of policies related to Radiation and Laser safety.
- Undertake Facility & Loss Prevention Surveillance every quarter to identify and analyze potential patient safety issue and submit the report to the Quality Improvement Committee.
- Prepare Fire Plan, Fire Drawings, fire training and conduct 2 fire drills/ year.
- Prepare Disaster Plan, Internal & external disaster drill annually.
Frequency of meeting
The Committee shall meet once at least every four month
Sample composition
SAFETY COMMITTEE
|
|
Composition
|
Designation
|
General Manager/Administrator
|
Chairperson
|
Safety officer
|
Convenor
|
One
representative each department
|
|
Laboratory safety officer
|
Member
|
Radiation safety officer
|
Member
|
Maintenance HOD
|
Member
|
Fire safety officer
|
Member
|
OT incharge
|
Member
|
ICU incharge
|
Member
|
Infection Control Nurse
|
Member
|
HOD security
|
Member
|
GRIEVANCE REDRESSAL, INTERNAL
COMPLAINT AND SEXUAL HARRASSMENT
(VISHAKHA) COMMITTEE
Purpose
The
purpose of the Human Resources, Credentials & Privileges Committee is to
assist the Board in fulfilling its obligations relating to human resources
issues, including the evaluation and compensation of the employee, succession
planning and significant human resources policies, handling of Grievance redressal and recommend disciplinary
action to be taken.
Responsibilities
1.
To review and analyse
employee grievance cases brought in committee.
2.
Investigate the
facts and surrounding circumstances, and showing the employees that this been
done thoroughly and sensitively.
3.
Actively look for
a solution that will satisfy the employee and involved party.
4.
Provide feedback
to the employee about what can, and cannot be done to resolve the grievance.
5.
Take necessary
follow-up action.
6.
To issue the policy and guidelines to prevent discrimination
and sexual harassment in institution.
7.
Deal with cases of discrimination and sexual harassment
against women, in a time bound manner, aiming support services to the victimized
and termination of the harassment.
8.
To ensure that rights of
complainant and complainee are protected.
9.
Recommendation appropriate punitive action against
the guilty party in accordance to the legal
guidelines under the act- to the
director.
FREQUENCY
The Committee shall meet once at least every four month/or as
and when required
Sample composition
GRIEVANCE REDRESSAL, INTERNAL
COMPLAINT AND SEXUAL HARRASSMENT
(VISHAKHA) COMMITTEE
|
|
Composition
|
Designation
|
Director/CEO/Medical superintendent
|
Chairperson
|
HR Manager
|
Convenor
|
General Manager/Administrator
|
Member
|
Nursing Head
|
Member
|
3-4 HOD (clinical)
|
Member
|
|
|
PURCHASE & CONDEMNATION
COMMITTEE
Purpose
The
purpose of this committee is to purchase the new material and equipment as per
need of the hospital and also to evaluate the item and declaring the item competent
or surplus or obsolete or unserviceable so as dispose the item.
Responsibilities
1.
Managing
and monitoring the material management system of the hospital.
2.
Responsible
for the selection, monitoring and rating of suppliers.
3.
Annual
purchase planning activity and preparing the materials management budget.
4.
Ensure
planning and implementation of inventory management practices. Conduct random
stock audits of the stores and the department stocks.
5.
Checking
of all records including the moment registers & Gate Pass registers
6.
Condemnation
of unusable items. Damaged linen shall be stored in an identified place at the
laundry.
7.
The
equipments / instrument / furniture for condemnation shall be certified by the
Bio-medical engineer/ Housekeeping Supervisor that the item is beyond repair /
un-usable with proper stickers for condemnation & stored at the concerned
units.
8.
Notify
all departments in advance and receive the list of items identified for
condemnation.
9.
Prepare
a consolidated list of condemned items, a copy of the same to CMD for
information.
Frequency
The Committee shall meet once at least every four month
Sample composition
Purchase
and condemnation COMMITTEE
|
|
General Manager/Administrator
|
Chairperson
|
Store Incharge
|
Convenor
|
One representative each department
|
|
Medical administrator
|
Member
|
Nursing head
|
Member
|
Pharmacy Incharge
|
Member
|
Maintenance HOD
|
Member
|
Biomedical engineer
|
Member
|
Concern Department representative
|
Visitor
|
Concern Department representative
|
Visitor
|
Concern Department representative
|
Visitor
|
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